How can we help you?
Why wasn’t my payment detected?
If your Remsea payment wasn't detected, there could be two potential reasons:
-
The Digital Currency was sent using the incorrect network. Use the following networks:
- USDT: Tron Network or Ethereum Network
- USDC: Ethereum Network
- The payment was made 24 hours after the payment form was created.
For more help, contact cs@remsea.com.